Revenue capturedThis month
$184,250across all jobs
↑ 12.4% vs last month
97% invoiced within 24h
Facility Ops Health
Monitoring work orders, field utilization and SLA risk across your portfolio.
Jobs statusField workload
126completed
34 in progress · 19 awaiting dispatch
17 emergency tickets
Response timeSLA performance
38min avg response
↑ 6.2 mins faster · 3 jobs at risk window
Escalations auto-routed
Customer sentimentPost-job CSAT
4.7/ 5.0
↑ 0.3 vs 30-day average
82% jobs rated 5★
Portfolio performance
Revenue, volume and emergencies by month
Revenue
Completed jobs
Emergency jobs
Live work orders
Emergencies, in-progress and undispatched jobs
| Job | Client & site | Type | Priority | Status | Schedule | Technician | Revenue | Feedback |
|---|---|---|---|---|---|---|---|---|
| FM-1042 | Northbridge Logistics Warehouse 3 - Dock Levelers | Hydraulic Dock Repair | ● Emergency | In Progress | Today · 14:30 | Lewis / Park | $5,200 | Awaiting review |
| FM-1038 | Skyline Healthcare Chiller Plant - Roof | Chiller Preventive Maintenance | ○ High | Completed | Today · 09:00 | Nguyen | $8,600 | 4.9 ★ |
| FM-1032 | Metro Offices Tower B - 11F | HVAC Comfort Call | ○ Normal | Undispatched | Today · 16:00 | Unassigned | $1,250 | Awaiting review |
| FM-1029 | Harbor Retail Group Retail Park - Unit 7 | Lighting Circuit Failure | ○ High | In Progress | Today · 13:15 | Silva | $2,100 | Awaiting review |
| FM-1021 | City Data Center MDF / IDF Rooms | UPS Battery Replacement | ● Emergency | Completed | Yesterday · 22:10 | Patel / Greene | $14,250 | 4.7 ★ |
| FM-1018 | Harbor Retail Group Retail Park - Back of House | Fire Damper Testing | ○ Low | On Hold | Tomorrow · 10:00 | Mendoza | $3,900 | Awaiting review |
Client feedback
Post-job outcomes from client portals
2/3 confirmed complete
Remaining jobs need review or follow-up
Skyline Healthcare
FM-1038
Work validated with nursing leadership. Environmental comfort restored on all affected wards.
City Data Center
FM-1021
Shutdown, replacement and start-up all confirmed by facilities and IT. No alarms raised in post-change window.
Metro Offices
FM-0994
Comfort restored but delays due to parts availability triggered staff complaints. Requesting tighter ETA updates.